Practical information

Take a virtual walk through AFAS Dome

Want to explore AFAS Dome before your visit? With our 360° virtual tour, you can digitally walk through and around the entire venue. Discover all available facilities, including lockers, bars, and restrooms, and get a clear overview of where the box office and various entrances are located. This way, you’ll arrive well-prepared and know exactly where to go.

Explore AFAS Dome in 360°

Venue map AFAS Dome and Lotto Arena

The main entrance to AFAS Dome is accessible via the street. If you are standing in front of the main entrance, the ticket office is on your right. Please see the plan below for more information.

A floor plan shows the AFAS Dome Antwerp in blue and the Lotto Arena Antwerp in red. Various numbered entrances and facilities are indicated.

Lockers

Lockers in the foyer

You can store your coat or other small belongings in one of the many lockers in the dedicated space in the foyer.

  • Medium locker: 20H x 20W x 42D (8 euros)

  • Large locker: 37H x 20W x 42D (11 euros)

Scan the QR code on-site and follow the instructions.

Lockers on car park Vaart

Do you have bigger belongings with you, like a bike helmet or heavy motorcycle clothing? You can store them in big lockers at the bike parking on parking lot Vaart, on the right of AFAS Dome.

  • Large locker: 47H x 45W x 77D (11 euros)

  • Extra large locker: 64H x 45W x 77D (15 euros)

Select the size of the locker on the screen and follow the instructions.

You can access the lockers throughout the entire show.

Please note! For some night events, the organizer is responsible for the lockers, which means other rates and arrangements may apply.

Several people put their belongings in a locker.

Earplugs

In the foyer of AFAS Dome, you’ll find three Earbeanz machines where you can easily purchase reusable and comfortable earplugs for €10.99. Thanks to the TF filter, the music is reduced to a safe level without compromising your listening experience. Enjoy the concert while protecting your hearing!

How does it work?

Scan the QR code on the machine, pay €10.99, and collect your set of earplugs immediately.

Please note! Free disposable foam earplugs without a music filter are still available at the information desk.

Opening of the doors

Information on timings can be found on the event page a few days before the event. The doors usually open one and a half hours before the start of the event. From then on you can have a snack and a drink at the bars

Access to the venue

  • Always offer your own ticket at the entrance and not someone else's to make scanning go smoothly and avoid waiting times at the door.

  • Do you save your tickets on your phone? Make sure the brightness is set to maximum and there are no cracks in your screen, so your ticket is clearly visible.

  • Do not bring any luggage, (large) handbags or (back)packs and respond correctly to any requests from security.
    Bags may not be larger than 21 cm x 30 cm x 10 cm (A4 format).

  • It is forbidden to enter the venue with bottles, cans, drinks or food, alcohol, cutlery, glass (perfume) bottles, aerosol sprays (such as deodorants), flagpoles, (extendable) selfie sticks, fireworks, sharp objects, audio recording equipment, film or photo cameras. Smartphones with camera functions are tolerated, unless otherwise specified by the organiser.
This list is not exhaustive. A stricter access policy may apply at the request of the artist or organiser. Entry to the venue implies agreement to a possible search. In the event of a violation, entry may be denied and the police may be contacted if necessary.

  • Smoking is strictly prohibited in the venue.

  • Pets are not allowed. Blind and visually impaired people can bring a guide dog.
    Please contact us in advance if this applies to you.